> ## Documentation index
> Fetch the complete documentation index at: https://www.tutorial.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fix common AI assistant connection problems — expired authorization links, the wrong account, cancelled consent, missing tools, and lost access.

Section: Docs › AI assistants (MCP)

Most connection problems are fixed by starting the connection again from your assistant. Find your situation below and open it for the fix.

> **Tip:** AI assistant connections are available on all paid plans.

## Connecting

#### “This authorization link is no longer valid”

The link from your assistant expired or was already used. Authorization links last about 10 minutes and work once.

**Fix:** go back to your assistant and start the connection again. You'll get a fresh link.

#### “Authorization cancelled”

You clicked **Cancel** on the consent screen, so no access was granted and your browser didn't return to the assistant.

**Fix:** if you meant to connect, start the connection again from your assistant and click **Authorize access**.

#### “Something went wrong”

Tutorial AI couldn't record your decision.

**Fix:** try again. If it keeps happening, start the connection again from your assistant.

#### The consent screen shows the wrong account

Check **Signed in as** on the consent screen. If it shows a different email than you expected, don't authorize.

**Fix:** click **Cancel**, sign out of Tutorial AI in that browser, sign in with the right account, and start the connection again from your assistant.

#### The option to add a connector is missing

- **Check your assistant's plan.** Some assistants only offer custom connectors on paid plans. See the notes for your assistant in [Connect Your AI Assistant](https://www.tutorial.ai/docs/ai-assistants/connect).
- **Ask your admin.** On business and enterprise plans of some assistants, an admin has to allow custom connectors first.
- **Look for a new menu name.** Assistants rename these settings often. Search your assistant's settings for **Connectors**, **Custom connector**, or **MCP server**.

## Using your assistant

#### My assistant doesn't use Tutorial AI

- **Turn the connector on for this chat.** Most assistants let you choose which connectors a chat can use, in the **+** or tools menu.
- **In Cursor, use Agent mode.** Check that **tutorial-ai** shows a green dot in **Tools & MCP**.
- **Mention Tutorial AI and the project by name**, for example *In Tutorial AI, read the script of Onboarding walkthrough.*

#### My assistant can't find a project

Your assistant sees exactly what you see. If you can't open the project in Tutorial AI with the same account, your assistant can't either. Check the consent screen's **Signed in as** email, and ask a workspace admin for access if you need it.

#### My assistant lost access

If you revoked access in **Connected apps**, or your assistant says it can no longer reach Tutorial AI, reconnect it from the assistant. You'll see the consent screen again.

#### My edits disappeared

If you edit a project in Tutorial AI while your assistant is changing the same project, the later save wins. Let your assistant finish, then make your own edits — or the other way round.

## Next steps

  - [Connect Your AI Assistant](https://www.tutorial.ai/docs/ai-assistants/connect): Setup steps for each assistant
  - [Manage Connected Apps](https://www.tutorial.ai/docs/ai-assistants/connected-apps): Check access and revoke it

Source: https://www.tutorial.ai/docs/ai-assistants/troubleshooting